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  Seller Overview   Seller FAQ   How to offer Wireless Activation   Merchandising Tips


Wireless Activation for eBay - Seller FAQs
 
 
  1. What are the potential benefits of the wireless activation program, and why should I participate?
  2. I already offer my own form of wireless activation that I sell. Why should I offer the InPhonic wireless activation option?
  3. Which sellers can participate in the wireless activation program?
  4. How do I participate and offer wireless activation for sale?
  5. How can I explain the benefits of the wireless activation program to my buyers?
  6. What information do I need to provide my buyers?
  7. Can I offer phone manufacturer rebates to my buyers?
  8. How much can I make in cash bonuses from offering the wireless activation option?
  9. How will I receive my cash bonuses?
  10. Does it cost me anything to offer wireless activation for sale?
  11. What phones and carriers are eligible for coverage?
  12. What is the transaction process for the buyer?
  13. In what geographical regions is wireless activation available?
  14. What if the buyer does not pass the credit check?
  15. What if the buyer cancels the service contract?
  16. Will participation in the wireless activation program affect my feedback score?
  17. 17. Who is the third party provider, InPhonic?
  18. Do I have any additional obligations for my buyers who purchase wireless activation from InPhonic?
  19. Where can I get additional questions answered?
 
  1. What are the potential benefits of the wireless activation program, and why should I participate?
   
  • More and higher bids
    • Increased comfort and assurance for the buyer
    • Exclusive rebates lower the overall cost for the buyer
  • Expanded buyer market
    • Sell on a national scale
    • Increased carrier and manufacturer scope
  • Free and easy to participate
    • Zero incremental cost
    • Very little effort
  • Earn $10 with each successful activation referral
    • Extra cash
    • Reduce the cost of doing business on eBay
 
 
 
  2. I already offer my own form of wireless activation that I sell. Why should I offer the InPhonic wireless activation option?
   
Possible reasons to participate:
  1. Sell phones for carriers that you don't have relationships currently

  2. Sell phones to buyers outside of your authorized service geography

  3. Offer service for both new and used phones

  4. Take advantage of better rebates

  5. Reduce hassle by sending buyers to InPhonic's 24X7 customer service center
 
 
 
  3. Which sellers can participate in the wireless activation program?
   
Any eBay seller can participate provided the product falls in the list of eligible phones and carriers
 
 
 
  4. How do I participate and offer wireless activation for sale?
   
It's an easy one-step process for you to offer wireless activation:

Insert HTML sniplets (Click here to copy HTML) into your item descriptions and buyer emails

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
You offer wireless activation option in listing

Click here to copy HTML 		You promote wireless activation to buyer

Merchandising Tips 		Buyer clicks on link you provide You promote wireless activation at checkout and buyer emails Buyer purchases wireless activation You receive cash bonus from InPhonic


Extras:
  • Print out and ship the Activation In-Box Slip with the phone
  • Offer manufacturer rebates in listing
  • Agree to a 30-day return policy
  • Provide reminder that buyer will undergo a credit check
    •
 
 
 
  5. How can I explain the benefits of the wireless activation program to my buyers?
   
Enjoy greater success by promoting the wireless activation option in your listing, checkout, and buyer emails. Please see Merchandising Tips.

Buyer benefits:
  1. Low prices and wide selection
  2. Fast, one-stop shopping
  3. Exclusive rebates and other savings
 
 
 
  6. What information do I need to provide my buyers?
   
Provide specific and accurate information in your listing:
  • Phone make and model
  • Carrier(s) compatibility
Sellers should not put the ESN/IMEI number in the public realm with their listing because of the security risk.

To increase the chance of an activation sale when the buyer receives their phone, include a reminder (print out Activation In-Box Slip) with the phone you ship.
 
 
 
  7. Can I offer phone manufacturer rebates to my buyers?
   
Yes, for new phones only.
 
 
 
  8. How much can I make in cash bonuses from offering the wireless activation option?
   
Participating sellers will receive $10 for every successful activation referral. The buyer inputs the eBay item ID number during the transaction process to ensure that you will receive the cash bonus.

A PayPal account is required to receive the cash bonus. It is free to register for a PayPal account, and does not have to be offered in the listing.
 
 
 
  9. How will I receive my cash bonuses?
   
The cash bonus is paid 45 days after the activation sale by InPhonic via PayPal.

You must collect your cash bonus from PayPal within 30 days, or your payment will be invalidated.

Please visit InPhonic to Learn more about cash bonuses.
 
 
 
  10. Does it cost me anything to offer wireless activation for sale?
   
There is no cost to you.

The wireless activation program is an opportunity for you to make money - you can increase your sales & revenue and earn cash bonuses.
 
 
 
  11. What phones and carriers are eligible for service?
   
The product must fall in the list of eligible phones and carriers.
 
 
 
  12. What is the transaction process for the buyer?
   
When buyers click on your HTML link, they can enter their information to purchase a service plan and activate their phone
Buyers Transaction Process
Step 1 Browse service plans for your phone and primary geography
Step 2 Buy phone from eBay seller
Step 3 Enter information to qualify for service
Step 4 Activate phone using phone identification number


Please find additional information at wireless buyer process.
 
 
 
  13. In what geographical regions is wireless activation available?
   
The wireless activation program currently only supports carriers in the United States.
 
 
 
  14. What if the buyer does not pass the credit check?
   
The seller is not responsible for the buyer passing the credit check. You can include a reminder that the successful bidder will need to undergo a credit check to qualify for service and that not everyone passes.
 
 
 
  15. What if the buyer cancels the service contract?
   
You retain your cash bonus earned from the sale of the service plan (as deemed after the 45-day probation period).
 
 
 
  16. Will participation in the wireless activation program affect my feedback score?
   
No. The buyer is purchasing the service plan from InPhonic.
 
 
 
  17. Who is InPhonic?
   
InPhonic is a leading provider of wireless voice and data communication solutions to enterprises, online businesses, national retailers and end-users. InPhonic provides wireless activation for the major carriers and other regional carriers, with geographic coverage of approximately 99% of the U.S. population. Click here to learn more about InPhonic.
 
 
 
  18. Do I have any additional obligations for my buyers who purchase wireless activation from InPhonic?
   
No, if your buyer chooses to a purchase wireless activation from InPhonic, you have no additional obligations. Should a buyer contact you with wireless activation questions, simply refer them to InPhonic FAQs.

Normal, non-activation related questions regarding the listed product should be answered by you.
 
 
 
  19. Where can I get additional questions answered?
   
If you have not found the information you are looking for, please ask a question.
 
 

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